"During Black Friday, we'd be scrambling to fix broken scrapers instead of delivering insights. With ZenRows, we went from being the company that occasionally missed important inventory changes to the partner that catches absolutely everything."
"We were essentially playing darts in the dark."
That's how the Analytics Lead at a 38-person e-commerce intelligence firm described their situation before finding ZenRows. Their clients - predominantly consumer electronics and home appliance retailers - depended on their insights to make critical inventory decisions. But with anti-bot measures intensifying, their scraping success rate had plummeted to 65%.
Engineers Fighting Technical Challenges Instead of Improving Analytics
Before ZenRows, the company faced significant obstacles that directly impacted their service quality:
- Getting blocked by anti-bot systems when trying to collect inventory data from major retailers, especially during high-traffic periods like Black Friday.
- Missing critical information from dynamically rendered product pages, resulting in incomplete stock availability records.
- Unable to access region-specific pricing and availability data that their clients needed for global inventory strategy.
- Spending excessive engineering resources on maintaining proxy rotations and debugging anti-bot bypasses instead of improving analytics capabilities.
As Black Friday approached again, they faced a critical decision: find a solution that actually worked or risk losing clients when they inevitably failed to deliver reliable insights during the year's most important shopping period.
Going from 65% to 99.99% Average Success Rate
The company integrated the ZenRows API into their existing data pipeline in less than a week, transforming the scraping success rate from 65% to 99.99%. They were suddenly getting reliable data from all major retailers, even during high-traffic periods when anti-bot measures typically intensified. Within two weeks, clients were commenting on the improved data quality and consistency of inventory alerts.
More Complete Data, Less Engineering Time, Better Client Results
ZenRows transformed their e-commerce data operations with specific improvements:
- 99.99% data collection reliability (up from 65%)
- 75% reduction in engineering time spent on maintenance
- 48% decrease in data collection costs
- 210% increase in product coverage
- 32% reduction in client stock-out incidents
"What was once our biggest weakness (reliable data extraction) is now our defining strength. Our clients trust us to see what their competitors are doing before anyone else notices, giving them the inventory intelligence needed to never miss a sales opportunity."