Privacy Policy
Updated: September 2024
In ZenRows® we are committed to ensuring that your personal data is protected and not used for purposes other than those indicated in this Privacy Policy. For this reason in this section we inform users and data subjects of everything concerning the processing of their personal data thus complying with the data protection regulations applicable in our country: the General Data Protection Regulation (EU) 2016/679, of 27 April on the protection of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter, "GDPR") and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (hereinafter, "LOPDGDDD").
This Privacy Policy is applicable to the data processing that ZENROWS, S.L. ("ZENROWS") performs through this website: www.zenrows.com (hereinafter, the "Website") and/or those others that are indicated. We recommend that you read it carefully before using this Website or providing your data through it. You can ask us any questions about it via email: success[at]zenrows.com.
TABLE OF CONTENTS
In this Policy you will find all the information regarding the processing of your personal data and the rights you can exercise to maintain control over them. In this sense, you will find information about:
- Who is the controller of the processing of your data.
- What requirements you must meet to provide us with your personal data.
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What data processing we carry out through the website and what are its main characteristics, explaining to you:
- What data we collect and which are the ways we collect them.
- For what purposes we collect the data we request from you.
- What is the legal basis for its processing.
- How long we keep them.
- To whom your data is communicated.
- Existence of international transfers of your data.
- What are your rights and how you can exercise them.
- How we protect your personal information.
- Changes to this policy.
TERMS AND DEFINITIONS
- "Personal Data" the information about an identified or identifiable natural person.
- "Usage Data" are those data collected automatically, whether generated by the use of the service or through Cookies (defined below) and/or other tracking tools about the user's use of the Website (e.g. time spent on each section of the Website, etc.).
- "Cookies" are small files stored on your device (computer or mobile device) which may have different functions, but in general, they serve for the Website server to identify the user's device and to store in them Usage Data for different purposes, including analytical purposes, personalization of some functionalities of the Website or to show you personalized advertisements, if any.
- "Data Controller or Controller" means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which (and the manner in which) any Personal Data is or will be processed. For the purposes of this Privacy Policy, ZENROWS is a Controller of your Personal Data.
- "Processor" means any natural or legal person who processes Personal Data on behalf of and for the account of the Controller.
- "Service(s)" are the functionalities or tools contracted to ZENROWS by you.
- "Data Subject" is any natural person who uses our Services and is identifiable or can be identified with the Personal Data collected and processed by ZENROWS in accordance with this Privacy Policy.
- WHO IS THE CONTROLLER OF THE PROCESSING OF YOUR DATA?
Your personal data will be processed by the company ZENROWS, S.L. ("ZENROWS"), with Tax Identification Number B10660298 and whose contact details are as follows:
- Address: Calle Sarrikobaso 20 A, bajo izq., 48991, Getxo, Bizkaia (Spain).
- Contact email: success[at]zenrows.com
- WHAT REQUIREMENTS YOU MUST MEET TO PROVIDE US WITH YOUR PERSONAL DATA?
2.1. Minimum age. To provide us with your personal data, you must be at least 18 years of age, and/or have sufficient legal capacity to use this Website.
2.2. Truthfulness. When you provide us with your data to use our services, you guarantee that the data and information provided is real, truthful, updated and also belongs to you and not to third parties.
In addition, you must notify us of any changes that occur in the data provided, responding in any case of the truthfulness and accuracy of the data provided at all times.
2.3. Age and Veracity Control. ZENROWS reserves the right to verify your age and identification information at any time, if necessary, even requiring an official document or equivalent procedure and, in case of detection of fraud that proves or is suspected that you are under the age indicated, to delete, temporarily disable and / or cancel your account.
- WHAT DATA PROCESSING WE CARRY OUT THROUGH THE WEBSITE AND WHAT ARE ITS MAIN CHARACTERISTICS?
Below, we explain how we process your personal information and provide you, in detail, with all relevant information regarding your privacy:
3.1. When you contact us through our channels (contact forms, chat or email):
What are the data collection methods? |
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What data do we collect? |
Identifying and contact information. We collect your identifying information (name and surname) and email address, as well as any other information you voluntarily include in the communications you send us. In the event you fill out the form to book a demonstration, we also ask for your professional email address, your telephone number, your company name and size, and for what purpose you will use our products. We may ask you for additional information if necessary to fulfill your request or requirement. |
What are the purposes of the processing of your personal data? |
To answer your requests. The main purpose of the processing of this data will be to answer your requests, resolve your doubts and/or provide you with the required information, as well as, where appropriate, to follow up on your requests. The customer service through the chat on the Website is done by automatic software (chatbots), in order to categorize the query and then forward it to the appropriate person. Improve customer service. All the information derived from the doubts, consultations, and the advice offered to the interested parties, as well as the way in which the requests are solved allows us to know how we provide our own customer service, allowing us to improve the quality of the same. Likewise, all the information collected is anonymized and used for the purpose of analyzing the most frequently asked questions through the chat and to automate the most frequent ones, create FAQS or be kept for statistical purposes in order to develop commercial strategies. |
What is the legal basis that allows us to process your data? Is the provision of this data mandatory? |
Consent. The data provided for the above purposes will be processed on the basis of your consent, given when you voluntarily contact us through the means made available to you to request information or make a request. Legitimate interest. Statistical and customer service quality improvement purposes are based on our legitimate interests, which have been weighed against the interests, rights and freedoms of the Data Subject. For more details on the balancing of interests carried out by Zenrows in relation to these purposes, please write to us at success[at]zenrows.com. |
How long do we keep your information? |
We will process all your personal information during the time your requests are being processed and, if necessary, to follow up on them. At the end of this period, ZENROWS will keep this information, blocked, for the periods provided for by law to meet any liabilities and to demonstrate compliance with our obligations. |
To whom do we give your personal information? |
We do not make any additional transfer to carry out this processing other than those indicated, in general, in section 4. To whom do we transfer your personal information? In this regard, some channels through which you can contact us are managed by service providers, who act as processors. You will find more information on how these service providers act in point 4, mentioned above. |
3.2. When you sign up for our newsletter and other commercial communications:
What are the data collection methods? |
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What data do we collect? |
Identifying, contextual and contact information: We will use your email address that we have based on our contractual relationship or by the form you have completed and in which you have checked the appropriate box. |
What are the purposes of the processing of your personal data? |
Sending publications and commercial communications related to our products/services: We may send you, through electronic means, our newsletter, and other commercial communications related to our products, activities and services. |
What is the legal basis that allows us to process your data? Is the provision of this data mandatory? |
Consent. The above purpose is carried out based on your consent, obtained at the time of your registration to our commercial communications by ticking the corresponding box. You may unsubscribe from these commercial communications at any time through the mechanism indicated in each email or by expressing your desire to unsubscribe by sending an email to success[at]zenrows.com. |
How long do we keep your information? |
We will store all your personal information for as long as you are subscribed to receive our commercial communications. Once you unsubscribe, ZENROWS will retain, blocked, such information for the periods provided by law to meet any liabilities and to demonstrate compliance with our obligations. |
To whom do we give your personal information? |
There are no specific transfers of your personal data to fulfill the purpose indicated in this section. However, we may use the services of email marketing service providers or other advertising and marketing service providers, who will have limited access to the data and will be bound by a confidentiality agreement (for more information on how our service providers operate, see section 4. To whom do we disclose your personal information? > Service Providers). |
3.3. When you create an account on the Website and have a contractual relationship with us (provision of services)
What are the data collection methods? |
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What data do we collect? |
When you choose to create your account via registration form: To complete your registration on our Website, we ask for your email address and password. When you create your account by signing in with your Google or GitHub account: In the event you choose to register or sign in through a social network or third party account, we will have access to some of your information contained in your public social network account, such as your name and other profile information. At the time of registration, the social network will inform you about the data that will be transmitted to us for registration and will indicate the conditions. When contracting our paid services through the Web Site, once registered as a user, we ask you for: - Identifying and contact information. We collect the identification data (name and surname) of the holder of the card used as a means of payment. - Economic and transactional information (information about the contracted services) of the person responsible for the payments. In relation to payments, these will be made through a payment gateway provided by our payment service provider so, in these cases, we will not have information about the bank card included as a means of payment. Employment Details: During the contractual relationship, if you indicate that the contracting is done as a company, we will collect data relating to the company you represent (Tax ID and Company name). Usage Data. When you register and access the Services, we collect information about your use of our Services, including: the actions you take, URLs entered for "scraping", options selected within the Service. Within the Usage Data, there is data about the device from which you access the Services (URL, cookies, IP, device data, general location, which includes the country or region without specifying the exact location). |
What are the purposes of the processing of your personal data? |
To execute and maintain the contractual relationship between the Parties. The main purpose of the processing of this data will be to maintain and execute the contractual relationship between the parties, which may include: Provision of the Services, Administrative, fiscal, legal, accounting, and commercial management. Attention of queries and complaints through web, telephone or electronic means. Collection management (if applicable). Sending notifications about changes in the conditions of the Services, security alerts and other communications related to the provision of the Services. Also fall within this purpose to diagnose, troubleshoot and correct problems in the Service. To manage your registration as a user of our Website. When you register as a user on our website, we process your data to identify you as a user of this and give you access to the different features and Services. In your account you will have access to your contracting history, as well as your Personal Data, billing addresses, which you can modify at any time. To evaluate and develop new features, content and improve the Service. We may do this by collecting Usage Data, which allows us to test the use of the Services by users in order to implement improvements to the Service, content or functionality. To prevent, detect and take action against activities that are unlawful or contrary to the terms of use of the website. We may process the data to monitor and prevent any form of abuse of our services, such as fraudulent activities, denial of service attacks, sending spam, unauthorized access to our users' accounts, as well as any other practice that is contrary to the General Terms and Conditions of Use or endangers the security of the information or the integrity of the website itself. |
What is the legal basis that allows us to process your data? Is the provision of this data mandatory? |
Execution of the contract. The processing of your data for the fulfillment of the above purposes is, except as regards the processing indicated below, necessary for the performance of the contract that is entered into between the parties, pursuant to which ZENROWS provides its Services in accordance with the Terms and Conditions. Legitimate interest: The processing that we carry out for (i) the improvement of the service; and (ii) the prevention of unlawful activities and others related to the security of the Website will be processed on the basis of our legitimate interest for: (i) the continuous improvement of the ZENROWS Services, so that we can ensure the provision of useful and satisfactory services to our customers and (ii) ensuring the security of the network and information to prevent events that may compromise the availability, authenticity, integrity and confidentiality of personal data or the platform itself. For further details on the balancing of interests carried out by ZENROWS in relation to this (these) purpose(s), please write to us at success[at]zenrows.com. Information regarding the sending of electronic commercial communications based on the contractual relationship between the parties is described in section 3.2. All data requested and processed for the above purposes are necessary to fulfill the purposes indicated. If they are not provided, it would not be possible to execute the contract that binds us or to carry out the administrative tasks related to it. |
How long do we keep your information? |
All personal information will be processed during the time in which the contractual relationship between the parties lasts. We will process your data for as long as you are registered on our Web Site and our contractual relationship remains in force. Once this period is over and when you decide to unsubscribe as a registered user, we will keep your information blocked for the periods provided for in the legislation to meet any liabilities and to demonstrate compliance with our obligations and, subsequently, will be deleted. In relation to the Usage Data, these are processed during the time in which the account is active, unless the information is processed for less time, according to our Cookies Policy, when applicable. |
To whom do we give your personal information? |
We do not make any additional transfer to carry out this processing other than those indicated, in general, in section 4. To whom do we transfer your personal information? In this regard, we may use service providers for the provision of certain ancillary services (e.g., management software), who act as Processors. You will find more information on how these service providers act in section 4, mentioned above. |
3.4.When you send your resume to participate in our selection processes or to collaborate with Zenrows as a Freelancer
What are the data collection methods? |
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What data do we collect? |
For in-house jobs: Identifying and contact information. We collect your identification data (name and surname), residence (country and city) and e-mail address, as well as professional, academic and other data that you include in your resume and/or cover letter that you want to send us. For "Freelance" positions: Identifying and contact information. We collect your identification information (name and surname), your contact information and residence (country and city), as well as any information you include in the forms you send us. |
What are the purposes of the processing of your personal data? |
For in-house jobs: Participate in our selection processes. We will use your personal information to carry out the corresponding selection process for an eventual hiring, including conducting interviews (face-to-face or online), knowledge or language tests related to the job position. We will also use your contact information to keep you informed about the status of the selection process and your application. For "Freelance" positions: Evaluate your aptitude and professional experience with a view to maintaining a collaborative relationship or service provision, according to Zenrows' needs, including through meetings (face-to-face or telematic) and negotiation of the terms of the future relationship. |
What is the legal basis that allows us to process your data? Is the provision of this data mandatory? |
Execution of a contract, implementation of pre-contractual measures (Article 6.1.b) of the GDPR). The processing of data is necessary for the implementation, at the request of the data subject, of pre-contractual measures or the intention to conclude a contract, whether for collaboration or provision of services (in the case of "Freelance" positions or employment, in the case of "in-house" jobs). All data requested and processed by ZENROWS for the above purposes will be necessary for the purposes indicated. If they are not provided, the related tasks cannot be carried out. Consent: In the event that you allow us to use your CV in future selection processes (in-house positions), based on your consent, we may store your CV for this purpose. |
How long do we keep your information? |
For in-house jobs: We will process all personal information for as long as it is necessary to manage the selection process for which you have applied. At the end of this period, ZENROWS will keep this information, blocked, for the periods provided for by law in order to meet any liabilities and to demonstrate compliance with our obligations. For "Freelance" positions: Your personal information will be processed and stored by ZENROWS during the time that it is evaluating and, if necessary, negotiating the terms of the future relationship. At the end of this period, ZENROWS will keep this information, blocked, for the periods provided for by law in order to meet any liabilities and to demonstrate compliance with our obligations. |
To whom do we give your personal information? |
We do not make any additional transfer to carry out this processing other than those indicated, in general, in section 4. To whom do we transfer your personal information? In this regard, some channels through which you can contact us are managed by service providers, who act as processors. You will find more information on how these service providers act in point 4, mentioned above. |
3.5. When you become an affiliate/promoter of ZENROWS
What are the data collection methods? |
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What data do we collect? |
When you complete the form: We ask for your first name, your email address, as well as the channel through which you plan to promote ZENROWS. We might also ask for other details. When you join as an affiliate, once you complete the form, we ask you for:
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What are the purposes of the processing of your personal data? |
To execute and maintain the contractual relationship between the Parties. The main purpose of the processing of this data will be to maintain and execute the contractual relationship between the parties, which may include: administrative, fiscal, legal, accounting, and commercial management. Attention of consultations and claims via web, telephone or electronic means. Collection management (if applicable). Sending notifications about changes in the conditions of the affiliation relationship, security alerts and other administrative notifications. This purpose also includes diagnosing, troubleshooting and correcting problems with the Service. Sending you notifications and updates about your affiliate status (e.g. when you earn a commission) and other communications regarding the affiliate program that will be sent to you via email. Manage your affiliate registration. When you complete the form to become an affiliate, we process your data to identify you and give you access to the different functionalities. In your account, you will have access to your commission history, as well as your personal and billing data, which you can modify at any time. To send you electronic commercial communications. We may send you our commercial communications in accordance with section 3.2. To evaluate and develop new features, content and improve the Service. We may do this by collecting Usage Data, which allows us to test the use of the Services by users in order to implement improvements to the Service, content or functionality. To prevent, detect and take action against activities that are unlawful or contrary to the terms of use of the affiliate program. We may process the data to monitor and prevent any form of abuse of our services, such as fraudulent activities, denial of service attacks, sending spam, unauthorized access to the accounts of our affiliates, as well as any other practice that is contrary to the General Terms and Conditions of Use or jeopardizes the security of information or the integrity of the website itself. |
What is the legal basis that allows us to process your data? Is the provision of this data mandatory? |
Execution of the contract. The processing of your data for the above purposes is, except for the processing indicated below, necessary for the performance of the contract between the parties relating to the promotion of ZENROWS in accordance with the Terms and Conditions. Legitimate interest: The processing that we carry out for (i) the improvement of the service; and (ii) the prevention of unlawful activities and others related to the security of the Website will be processed on the basis of our legitimate interest for: (i) the continuous improvement of the ZENROWS Services, so that we can ensure the provision of useful and satisfactory services to our customers and (ii) ensuring the security of the network and information to prevent events that may compromise the availability, authenticity, integrity and confidentiality of personal data or the platform itself. For further details on the balancing of interests carried out by ZENROWS in relation to this (these) purpose(s), please contact us at success[at]zenrows.com. The information relating to the sending of electronic commercial communications based on the contractual relationship between the parties is described in section 3.2. All data requested and processed for the above purposes are necessary to fulfill the purposes indicated. If they are not provided, it will not be possible to execute the contract that binds us or to carry out the administrative tasks related to it. |
How long do we keep your information? |
All personal information will be processed during the time in which the contractual relationship between the parties lasts. We will process your data for as long as you are registered as an affiliate on our Website and our contractual relationship remains in force. Once this period is over and when you decide to unsubscribe as an affiliate, we will keep your information blocked for the periods provided for in the legislation to meet any liabilities and to demonstrate compliance with our obligations and, subsequently, will be deleted. In relation to Usage Data, this is processed for the time that the account is active, unless the information is processed for a shorter period of time, according to our Cookie Policy, where applicable. |
To whom do we give your personal information? |
We do not make any additional transfer to carry out this processing other than those indicated, in general, in section 4. To whom do we transfer your personal information? In this regard, we may use service providers for the provision of certain ancillary services (e.g., management software), which act as Processors. You will find more information on how these service providers act in section 4, mentioned above. |
3.6. Website Navigation (cookies)
We use cookies or other tracking tools on this Website to collect information about how users use the Website.
For more information on how we use such tracking tools, please visit our Cookie Policy.
3.7. Use of social plug-ins or add-ons:
When you use our services, you can share information on social networks, such as Facebook, X or LinkedIn, via an implemented social plug-in (such as a "Share" link). If you choose to share information via a social plug-in, the following data will be transferred to the relevant social network:
- Date and time of visit;
- The Internet address or URL for the address you are temporarily visiting;
- The IP address;
- The browser you are using;
- The operating system you are using;
- Where applicable, your username and password, and if you are a registered user of the social network, first and last name; and
- The information for which you have used the specific plug-in.
The use of the above information will be carried out to perform the action you have indicated (sharing, "like", etc.), in accordance with the terms and conditions of the relevant social network. Therefore, we encourage you to keep yourself informed of the purpose and scope of the collection of information that is done through social plug-ins. If you wish, you can block social plug-ins in your browser settings.
Please note that we have no influence on the information that the social network collects through the use of plug-ins.
3.8. ZENROWS profiles in social networks.
ZENROWS has a profile on the main social networks, such as X, LinkedIn or YouTube.
When you become a follower of any of our pages on social networks, the processing of data will be governed by the terms of use, privacy policies and access regulations belonging to the corresponding social network and previously accepted by the user.
ZENROWS, in this sense, will process your data for the purposes of properly managing its presence in the social network, informing you of activities, products or services, as well as for any other purpose that the regulations of social networks allow.
Please note that we have no influence over the information that the social network collects or how it processes it, so we recommend that you keep yourself informed of the purpose and scope of the collection of information that is done through these social networks.
- TO WHOM YOUR DATA IS COMMUNICATED?
However, in addition to the transfers that we specifically indicate in the section in which we explain the characteristics of the different operations (section 3), we inform you of the communications that we can make, in general, and that affect all the above processing and its legitimate basis.
- Providers of essential services to perform the service we offer you (for example, computer hosting companies or platforms for sending commercial communications). Notwithstanding the foregoing, these entities have signed the corresponding confidentiality agreements and will only process your data according to our instructions, and may not use them for their own purposes or for purposes other than the service they provide us.
- Public Bodies. We may disclose to the competent public authorities the data and any other information in our possession or accessible through our systems when there is a legal obligation to do so, as well as when required, for example, when the purpose is to prevent or prosecute abuse of services or fraudulent activities through our Website or web page. In these cases, the personal data you provide would be retained and made available to the administrative or judicial authorities.
- In the event of a corporate transaction: In the event of a merger, acquisition, sale of all or part of its assets or any other type of corporate transaction involving a third party, we may share, disclose or transfer user data to the successor entity (including during the pre-transaction phase).
- To third parties after aggregation or anonymization: We may disclose or use aggregated or anonymized data (i.e., data that cannot be linked to an identified or identifiable natural person) for any purpose.
- To third parties with the user's consent or other legitimate basis: In the event that we want to share data with third parties outside the scope of this Privacy Policy, we will, in any case, request your consent or inform you about it and its legitimate basis.
We also inform you that this Privacy Policy only refers to the collection, processing and use of information (relating to personal data) by us through your interaction with our Website. Access to third party Web pages that you can access through links from the Web Site have their own privacy policies over which we have no control. Therefore, before providing them with any personal information, we recommend that you inform yourself about their privacy policies.
- ARE YOUR PERSONAL DATA TRANSFERRED TO THIRD COUNTRIES OUTSIDE THE EUROPEAN ECONOMIC AREA?
Some of our service providers are located in countries outside the European Economic Area ("EEA").
The location of these companies outside the EEA implies the existence of an international transfer of your personal data, which may involve a lower degree of protection than that provided for in the European regulations. However, ZENROWS has implemented measures to ensure that such transfers do not result in a lower level of protection of your personal data.
In this regard, service providers located outside the EEA have a valid mechanism to make international transfers: (i) either they are located in a country or territory that has been declared adequate level of protection by the European Commission, in the case of U.S. companies may be certified by the Decision of adequacy to the EU-US Data Privacy Framework (DPF), or (ii) they have signed the corresponding standard contractual clauses approved by the European Commission ("SCC"), an agreement signed between both entities by which the non-EU company guarantees that it applies the European data protection standards.
Therefore, the use of these providers does not result in a lower level of protection of your personal data than the use of providers located in the European Union.
You can consult the content of the SCC and the EU-US Data Privacy Framework Adequacy Decision by clicking on the following links:
- https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_en
- https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en
The following are the international transfers that we make from ZENROWS:
Name | Country | Transfer mechanism |
Google LLC | United States | Data Privacy Framework |
Amplitude | United States | Data Privacy Framework |
Amazon Web Services (AWS) | United States | Data Privacy Framework |
Stripe | United States | Data Privacy Framework |
ProfitWell | United States | Data Privacy Framework |
HubSpot | United States | Data Privacy Framework |
- WHAT RIGHTS CAN YOU EXERCISE AS A DATA SUBJECT?
If you are a European resident, you can exercise the rights that the law guarantees you in relation to the processing of your personal data by contacting us via e-mail at success[at]zenrows.com.
Any request for rights that we receive will be dealt with as soon as possible and, in any case, within the maximum period established by law from the time we receive it. In some cases, it will be necessary to ask you for a copy of your identity card or other identifying document if it is necessary to verify your identity.
Your rights as a data subject are as follows:
- Right to withdraw your consent
You may withdraw your consent in relation to all processing based on your consent at any time. However, withdrawal of consent will not affect the lawfulness of the processing based on the consent prior to its withdrawal.
- Right of access
You have the right to know what data is being processed, if applicable, and, if so, to obtain a copy of it, as well as to obtain information concerning:
- the source and recipients of the data;
- the purposes for which they are being processed;
- whether there is an automated decision-making process, including profiling;
- the retention period of the data; and
- the rights provided by the regulations.
- Right of rectification
You have the right to obtain the rectification of your personal data or to complete them when they are incomplete.
- Right of deletion
You have the right to request the deletion of your personal data if they are no longer necessary for the purpose for which they were collected or, as the case may be, if we are no longer authorized to process them.
- Right to data portability
You have the right to request data portability in the case of processing of your data that is based on your consent or the performance of a contract, provided that the processing has been carried out by automated means. In case of exercise of this right, you will receive your personal data in a structured format, commonly used and readable by any electronic device. However, you may also request, where possible, that your data be transmitted directly to another company.
- Right to limit the processing of your personal data
You have the right to limit the processing of your data in the following cases:
- When you have requested rectification of your personal data during the period in which we verify the accuracy of your personal data.
- When you consider that we are not authorized to process your data. In this case, you can ask us to limit its use instead of requesting its deletion.
- When you consider that it is no longer necessary for us to continue processing your data and you want us to keep them for the purpose of exercising or defending claims.
- In cases where there is processing based on our legitimate interest and you have exercised your right to object to such processing, you may ask us to restrict the use of your data during the verification of the prevalence of such interests over yours.
- Right to object
You have the right to object at any time to the processing of your personal data based on our legitimate interest, including profiling.
Unsubscribe from commercial communications: Remember that at any time you can object to receiving such communications by sending an email to success[at]zenrows.com. You may also opt out of this service by following the instructions indicated at the bottom of the body of each of the electronic communications we send you.
- Right to file a complaint with the Supervisory Authority
Remember that, at any time, and in the event that you consider that we have violated your right to the protection of your data, you may address your defense to the corresponding Supervisory Authority, in the case of Spain, the Spanish Data Protection Authority (www.agpd.es).
- HOW DO WE GUARANTEE THE CONFIDENTIALITY OF YOUR INFORMATION?
The security of your personal data is a priority for us. Therefore, ZENROWS has implemented all necessary security measures to ensure effective use and processing of personal data provided by the user, safeguarding the privacy, confidentiality and integrity of the same and makes use of the necessary technical means to prevent alteration, loss, unauthorized access or processing of your data, according to the state of technology at all times.
Consequently, we comply with the security standards recommended to protect them. However, it is impossible to guarantee total security due to the nature of the Internet and because there may be malicious acts by third parties beyond our control.
We undertake to act promptly and diligently in the event that data security is compromised or compromised, and to inform you if relevant.
- MODIFICATIONS TO THIS POLICY
ZENROWS may modify the content of this Privacy Policy at any time, especially when there are changes in legislation, jurisprudence or interpretation of the Spanish Data Protection Authority that affect the data processing carried out by ZENROWS through this Website. Any new version of this Privacy Policy shall enter into force on the published effective date.
If the revised version includes a material change affecting the processing of your data, we will notify you at least 30 days in advance by posting a notice on our website or communicating it to you via email. Notwithstanding the foregoing, we recommend that you periodically review this Privacy Policy to be informed of how your personal data is processed and protected, as well as your rights.